Shipping Terms

As part of our approach to become as sustainable and ethical as possible we use AUSPOST 100% carbon neutral delivery service as well as compostable packaging as our free standard shipping option. Upon receiving your new eyewear, we hope that you can support our goal by disposing of your packaging in a compost bin or by re-using it with the second sticky strip.

 

Dispatch, Delivery times & Costs

Dispatch, delivery times and costs will vary based on courier selected at checkout. We use UPS, FedEx & DHL as the fastest international options and Australia Post as our standard option. Personalised timeframes will be displayed at check-out. Please allow an additional 1-2 business days for your order to be fulfilled & dispatched. Once your order is dispatched you'll receive a tracking link from which you will be able to follow the progress of your Barkleys to you.

Delivery within Australia

FREE standard delivery on all orders $150AUD and over within Australia. All orders under $150AUD will be charged a flat fee of $9AUD. Please take care to ensure your full address is listed to avoid any delays.

Standard Domestic Shipping

Domestic orders are shipped via Australia Post. Once despatched we estimate delivery times of: 

  • Sydney, Melbourne and Brisbane: 1-3 business days 
  • Adelaide: 2-4 business days 
  • Perth, NT & Tasmania:5-7 business days 
  • Regional hubs: 2-4 business days (Remote regional areas can take longer for delivery)

Please note due to COVD-19, Australia Post are experiencing longer than usual delivery times.

Express Domestic Shipping

We offer an Express Post service via Australia Post at a flat rate of $12AUD. Please note express orders will be shipped on the next working day after your order is placed. If your item is for an address outside of the Express Post Network, Australia Post will use the fastest possible transport links, but it will not be covered by the Next Day Guarantee.

Please note due to COVD-19, Australia Post have currently suspended Next Business Day guarantee with their Express Post service.

PO Boxes & Parcel Lockers

All orders shipped to a PO Box or Parcel Locker will be shipped via Australia Post Standard or Express.

Authority to Leave

Barkley Eyewear holds no responsibility for orders placed with Authority to Leave, so please ensure your delivery address is safe to do so.

 

International Shipping

We offer FREE international standard delivery on all orders $160AUD and over worldwide through Australia Post. All orders under $160 will be charged a flat fee of $25AUD for Standard and $30AUD for Express. Please take care to ensure your full address is listed to avoid any delays.

Please note, ALL international shipments are experiencing severe delays due to the impact of COVID-19. With limited flights out of Australia and an uplift of parcels being shipped internationally, Australia Post are facing a backlog & processing delays.

Once despatched, we estimate delivery times of: 

  • New Zealand -5-8 business days (currently 7-12 business days)
  • USA -7-12 business days (currently 10-18 business days)
  • Canada -7-12 business days (currently 15-25 business days)
  • UK -7-12 business days (currently 12-25 business days)
  • Europe -7-12 working days (currently 9-20 business days)
  • Asia -7-12 business days (currently 10-18 business days)

Please note the above times are based upon metro areas, rural locations may take longer. 

Please email hello@barkleyeyewear.com if you encounter any issues. 

Please note once your parcel arrives at the destination country Australia Post will hand this over to the local Postal Service for delivery. You can track this shipment by using your Aus Post Tracking ID. Place this into the online tracking portal of your country’s local postal service.

International delivery costs do not include any taxes or duties, which may be applied by customs at the destination country, and any duties or taxes incurred are the responsibility of the delivery recipient. Barkley Eyewear cannot predict what these charges may be and we recommend contacting your local customs office to find out the exact details. We strongly suggest selecting a business address that is occupied between the hours of 9am - 5pm Monday to Friday as your nominated delivery address. Barkley Eyewear holds no responsibility for orders placed with Authority to Leave, so please ensure your delivery address is safe to do so.

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